• Servicing | Insurance Repairs | Warranty Repairs | Refresh Work

FAQ's



Should I have my vehicle serviced every year?

Absolutely

Recreational vehicles have brakes, LP gas, and electrical systems that can fail with use, and lack of use. An annual service will inspect these systems, and any issues can be rectified before it gets more serious.

For motorhomes, you should have an annual habitation service, and an engine service.

Even if you have not used your recreational vehicle, we strongly recommend an annual service. Recreational vehicles can degrade even when not used.
 


 

Is servicing a legal requirement?

Currently there is no legal requirement for servicing, however, the law states owners must ensure their vehicles are safe, and in a road worthy condition, this also applied to towed vehicles - e.g. caravans, trailers etc.

Taking the risk, and missing a service can be fatal. Any system on your vehicle can fail with or without warning. It's better safe, than sorry in the future.

 


 

Do you do warranty work for vehicles you do not service?

Sometimes! It depends on our work schedule.

As we are a very busy service center, we cannot guarantee we can carry-out warranty work on vehicles not serviced by us. As we offer our service customers the 'Full Service Package', these customers take top priority over other customers.

We advise customers contact their service provider, the manufactuer or another authorized service center, should we not be able to assist. 

Having your service with a manufacturer approved warranty center will result in less traveling to different workshops. Remember, most dealers or service centers prioritize their own customers, and may reject 3rd party work.


 

Do I need to remove everything from my vehicle when I have a service?

We do prefer vehicles to be empty when they come to us, as this reduces the amount of equipment we need to work around, and it stops items getting misplaced.
Ideally, when we are servicing, we like areas clear to allow a thorough damp test and inspection. If there is a large amount of equipment (e.g. under a bed), this may limit the scope of the damp report, inspection and our access.