We take a non-refundable deposit for repair bookings.
This deposit pays for required parts and sundries.
This deposit is non-refundable.
The deposit can also be 1/3 of the repair value if we stock the parts.
The deposit will be deducted from your final invoice on completion of the repair.
The deposit can be taken over the phone, via SMS or via email.
Customers can freely cancel their booking by contacting us via email, phone, or in person.
We ask customers to provide as much notice as possible to allow us to fill the slot.
We request a minimum notice period of 7 days.
We request customers inform us if they cannot attend their appointment.
We will rearrange the appointment to a more convenient time/date if requested.
If the appointment is missed without notice, we will charge 50% of the total booking amount.
If we manage to fill the slot, the fee may not be applicable.
Please note that all information provided on our website and in any related paperwork is presented in English (United States).
Additionally, all measurements and specifications are provided using the Imperial system (inches, feet, pounds, etc.). This is because our internal systems are based on US standards.
If you require any clarification or assistance regarding this, please do not hesitate to contact our team.
Derbyshire Caravan Services LTD
Unit 4, Derby Trading Estate, Stores Road, Derby, DE21 4BE
Copyright © 2025 Derbyshire Caravan Services LTD - All Rights Reserved.
This website is displayed in English (United States).
We are closed on the above dates.
Any emails or voice messages will be returned when we are back on Oct 20.