Derbyshire Caravan Services LTD
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TERMS & CONDITIONS
Derbyshire Caravan Services LTD
HOME
NEWS
SERVICING
  • Workshop
  • Mobile
REPAIRS
  • Insurance
  • Retail
  • Warranty
OTHER SERVICES
  • Pre-Purchase Inspections
  • Pre Season Prep
  • Winter Prep
  • Solar Panel Installation
  • A/C Units
MOVERS
PREPARATION
PHOTO GALLERY
CONTACT US
TERMS & CONDITIONS
More
  • HOME
  • NEWS
  • SERVICING
    • Workshop
    • Mobile
  • REPAIRS
    • Insurance
    • Retail
    • Warranty
  • OTHER SERVICES
    • Pre-Purchase Inspections
    • Pre Season Prep
    • Winter Prep
    • Solar Panel Installation
    • A/C Units
  • MOVERS
  • PREPARATION
  • PHOTO GALLERY
  • CONTACT US
  • TERMS & CONDITIONS
  • HOME
  • NEWS
  • SERVICING
    • Workshop
    • Mobile
  • REPAIRS
    • Insurance
    • Retail
    • Warranty
  • OTHER SERVICES
    • Pre-Purchase Inspections
    • Pre Season Prep
    • Winter Prep
    • Solar Panel Installation
    • A/C Units
  • MOVERS
  • PREPARATION
  • PHOTO GALLERY
  • CONTACT US
  • TERMS & CONDITIONS

TERMS AND CONDITIONS

Repair booking deposit

We take a non-refundable deposit for repair bookings. 

This deposit pays for required parts and sundries.

This deposit is non-refundable.

The deposit can also be 1/3 of the repair value if we stock the parts.

The deposit will be deducted from your final invoice on completion of the repair.

The deposit can be taken over the phone, via SMS or via email.

Booking cancellation - [service/minor repair vehicles]

Customers can freely cancel their booking by contacting us via email, phone, or in person.

We ask customers to provide as much notice as possible to allow us to fill the slot. 

We request a minimum notice period of 7 days.

Nonattendance / missed appointment

We request customers inform us if they cannot attend their appointment.

We will rearrange the appointment to a more convenient time/date if requested.

If the appointment is missed without notice, we will charge 50% of the total booking amount.

If we manage to fill the slot, the fee may not be applicable. 

Language and Measurements

Please note that all information provided on our website and in any related paperwork is presented in English (United States).

Additionally, all measurements and specifications are provided using the Imperial system (inches, feet, pounds, etc.). This is because our internal systems are based on US standards.

If you require any clarification or assistance regarding this, please do not hesitate to contact our team.

Derbyshire Caravan Services LTD

Unit 4, Derby Trading Estate, Stores Road, Derby, DE21 4BE

01332 206827

Copyright © 2025 Derbyshire Caravan Services LTD - All Rights Reserved.

 This website is displayed in English (United States).

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Oct 11 - Oct 19

We are closed on the above dates.

Any emails or voice messages will be returned when we are back on Oct 20.

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